Core Competencies
- IT Leadership & Strategy
- Application Development
- Agile & Scrum Methodologies
- Project Management
- Full Stack Development: C#, Angular, TypeScript, JavaScript
- Database Management: MS SQL Server, Oracle, SQLite
Education
Bachelor of Science in Information Systems
Minor in Mathematics, Youngstown State University
Languages
- English (Fluent)
- Farsi (Fluent)
Areas of Expertise
- Leadership & Development
- Strategic Planning
- Recruitment and Hiring
- Third-Party Integration
- Team Mentorship
- Full Cycle Development
- Component Integration
- Change Management
- Agile Scrum Management
Professional Experience
- Total Quality Logistics – Application Development Manager
- Led a team of developers in building and optimizing enterprise applications.
- Implemented agile methodologies, enhancing productivity and efficiency.
- Managed projects from concept to deployment, aligning with business objectives.
- FHLB of Cincinnati – IT Manager
- Directed IT projects focused on business process improvements.
- Developed and maintained critical banking applications.
- Cintas – Senior Software Engineer
- Designed and developed software solutions for internal and external stakeholders.
- Ensured seamless integration with existing systems and third-party platforms.
- Western-Southern Financial Group – IT Manager
- Managed a diverse IT team, ensuring on-time and on-budget project delivery.
- Enhanced business operations through the development of customized software solutions.
Skills
- Programming Languages: Full knowledge and experience in the use of C#, JavaScript and TypeScript to name a few.
- Frameworks: Angular, AngularJS, .NET
- Database Management: MS SQL Server, Oracle, SQLite
- Project Management: Full knowledge in the use of Agile, Scrum, and Waterfall.
- Cross-functional Collaboration: Demonstrated ability to work across different teams and stakeholders, such as product owners, project managers, and third-party companies.
- Technical Troubleshooting: Capability to assess production issues, evaluate business impacts, and take immediate or delayed action based on risk analysis.
- Stakeholder Communication: Strong ability to manage stakeholder expectations and bridge communication between technical and business teams.
- Vendor Management: Ability to work with third-party vendors to integrate systems and automate data feeds into backend applications.
- User Support and Application Knowledge: In-depth knowledge of specific financial and accounting applications, providing support to end users.
Work Experience
Application Development Manager
Total Quality Logistics, Cincinnati OH
March 2022 – July 2024
- Scrum Team Leadership: Successfully led a cross-functional team of 7 developers and 2 QA engineers, managing the delivery of high-quality projects within deadlines and scope, while fostering a collaborative team environment.
- Stakeholder Collaboration & Strategic Planning: Acted as a key liaison between development teams and business stakeholders, ensuring alignment of project objectives with strategic goals. Played an active role in strategic planning and staffing decisions, directly contributing to the success of long-term IT initiatives, optimal resource allocation, and team expansion.
- Mentorship & Team Development: Mentored team members through regular one-on-one meetings, providing guidance, resolving conflicts, and facilitating professional growth, which resulted in improved team performance and morale.
- Third-Party Integration: Led communication with third-party vendors and successfully managed the integration of a new commission application, replacing a legacy system and streamlining operations. This initiative reduced manual work for business partners by over 30%.
- Website Redesign & Modernization: Spearheaded a team to redesign and rewrite a RateMatrix legacy ASP.NET site, successfully transitioning it to the .NET Core framework using C# and Angular. This project enhanced user experience and reduced page load times by over 50%, improving overall site performance.
- Team Shielding & Collaborative Leadership: Protected the team from distractions by managing support tasks and non-project requests, which led to increase in productivity. Simultaneously, collaborated with the Product Owner and Project Manager to align business objectives and effectively prioritize work, resulting in a 20% reduction in project cycle time.
- Change Management: Reviewed and approved change releases, supporting the team during change windows to ensure 100% compliance and smooth transitions with zero downtime.
- Issue Evaluation & Application Knowledge: Assessed production issues, prioritizing business impact and risk, which resulted in 25% reduction in downtime. Gained in-depth knowledge of TQL financial and accounting applications, enabling more effective user support and reducing issue resolution time by 15%.
- Development & AI System Integration: Actively contributed to coding efforts in C#, Angular, and JavaScript, driving project success with a 95% on-time delivery rate of high-quality deliverables. Leveraged GitHub Copilot and Azure Machine Learning to develop an AI logistics system that predicted consumer requests, enhancing operational efficiency.
- Security Compliance & Risk Management: Ensured all development projects adhered to industry security standards and company policies by leading the integration of security protocols into the development lifecycle. Implemented regular security reviews and audits, significantly reducing vulnerabilities and ensuring full compliance with regulatory requirements..
Software Engineering Team Lead
FHLB of Cincinnati, Cincinnati OH
July 2012 – March 2022
- Project Leadership: Led a high-visibility project to automate the main trading process for the treasury department. Successfully completed the project on time and within a budget of $1.1 million, resulting in a 40% reduction in manual processing time and a 25% improvement in overall accuracy of trading operations.
- Inter-team Collaboration: Actively collaborated with other IT teams on multiple cross-departmental projects, contributing to the successful completion of 3 major initiatives. This collaboration fostered a culture of knowledge sharing and improved project efficiency.
- Pricing Application Development: Contributed to the development and enhancement of a critical pricing application written in Java, which was instrumental in improving pricing accuracy and reducing calculation time.
- Risk Management & Issue Resolution: Identified potential risks early in the development cycle and implemented mitigation strategies, reducing project delays by 15% and ensuring smooth project execution.
- Technical Expertise: Worked with MVC using C#, Angular/AngularJS/KnockoutJS, and gained proficiency with all team-supported websites.
Sr. Software Engineer
Clintas, Cincinnati OH
August 2008 – July 2012
- Project Leadership: Acted as the technical lead on over 4 major projects, managing all aspects from project planning and resource allocation to execution and delivery. Coordinated with business stakeholders to ensure project objectives were met, which resulted in a 95% project success rate and strengthened the relationship between IT and business units.
- Application Upgrade: Led the successful upgrade of a critical C# mobile application by implementing barcode scanning capabilities, which streamlined inventory management processes. The upgrade required seamless integration with legacy backend systems using SQLite, resulting in a 50% reduction in manual data entry errors and a 35% improvement in operational efficiency.
- Website Development: Played a key role in developing an internal ASP.NET marketing website with SQL Server as the backend, improving the site’s performance and usability. The project included optimizing database queries and enhancing the user interface, which resulted in faster page load time.
- Web Security: Enhanced the security of multiple ASP.NET and C# applications by implementing best practices in web security, including encryption, authentication, and regular security audits. These enhancements led to a 40% reduction in security vulnerabilities and ensured compliance with industry standards, protecting sensitive data.
Senior Programmer Analyst
Western & Southern Financial Group, Cincinnati OH
April 1996 – August 2008
- Application Development: Developed C# and ASP.NET web and windows applications with SQL Server backend, improving data management efficiency by 30% and reducing server response times by 20%. The systems processed 500 transactions daily with zero downtime.
- System Migration: Led the migration of 12+ applications and 200+ user accounts from Radnor, PA to Cincinnati, OH, completing the project 10% ahead of schedule and saving $100,000.
- Technology Migration: Directed the transition from VB to C# and VB.NET, improving performance, reducing maintenance costs, and extending application life by 5 years.
- Vendor Integration: Automated data feeds to third-party systems, cutting manual data entry by 40%, increasing accuracy, and improving efficiency by 15%.
- Content Deployment: Created a tool for deploying content to production websites while adhering to audit compliance.